Refund Policy

Last Updated: December 2025

At Dispute Ace, we are committed to your satisfaction. This Refund Policy outlines the terms and conditions for refunds on our credit repair services.

3-Day Cancellation Right

In accordance with the Credit Repair Organizations Act (CROA), you have the right to cancel your contract with Dispute Ace within three (3) business days of signing up, for any reason, and receive a full refund of any fees paid.

How to Cancel Within 3 Days

To exercise your 3-day cancellation right:

• Email us at support@disputeace.com with "Cancellation Request" in the subject line
• Call us at (555) 123-4567
• Include your full name and account information

Refunds After 3 Days

After the initial 3-day period, refunds are handled on a case-by-case basis:

• Monthly Plans: You may cancel at any time. No refunds are provided for the current billing period, but you will not be charged for future months.
• Unused Services: If you have paid for services that have not yet been rendered, you may be eligible for a prorated refund.
• Setup Fees: One-time setup or enrollment fees are non-refundable after work has begun on your account.

Refund Processing

Approved refunds will be processed within 5-10 business days and returned to the original payment method. Please note that your bank or credit card company may take additional time to post the refund to your account.

Non-Refundable Items

The following are not eligible for refunds:

• Services that have already been performed
• Dispute letters that have already been sent
• Credit monitoring services after activation
• Educational materials that have been accessed or downloaded

Disputes

If you believe you are entitled to a refund that has been denied, you may dispute the decision by contacting our customer service team. We will review your case and respond within 5 business days.

Contact Us

For refund requests or questions about this policy, please contact us at:

Email: support@disputeace.com

Phone: (555) 123-4567